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- 24/7/365 live domestic dispatching and support
- Taxi pick-up confirmed with every caller via phone
- call and text-message
- Safety assurance confirmed with every caller
- Service tickets created with every taxi order
- 100% calls recorded and stored for 7 years
17 million rides managed annually.
That is experience your family can count on.
When your family needs alternative transportation, you want patient customer care and priority service from transportation providers. Simply put, SafeCar delivers - around the clock and across the country.
Callers notice the difference immediately. No complex touchtone menus or gruff dispatchers - just a quick connection to a friendly trained agent. Our domestic team has deep transportation experience, treating every caller like family. Whether arranging a simple cab ride, or an oxygen tank-enabled vehicle for a senior with special needs, your request has been managed millions of times (literally).
SafeCar agents communicate with the same transportation companies all day, every day. The daily relationship means better service for cardholders. Combined with our commitment to technology and integration within the transportation industry, your family can receive responsiveness they cannot secure on their own.
"Agent training focuses heavily on a caring attitude. Our agents understand that with every call, someone's family member is in need." Kristi Davis, Agent Trainer for SafeCar Services
Caring Service Tailored to Families:
- 24/7/365 domestic support & dispatch
- No complicated touchtone menus
- No long hold times
- Passenger pickup confirmed on every order by phone
- Patient, friendly support for seniors
- Experience with unique transportation needs
- Around-the-clock quality control

Agent Trainer for SafeCar Services

